Which characteristic distinguishes intangible products?

Intangible products are fundamentally different from tangible products primarily because they cannot be physically stored or owned. This characteristic stems from the nature of intangible products, which include services, experiences, or digital goods that lack a physical form. Examples include consulting services, online education, and software subscriptions. Unlike tangible products, which can be manufactured, stored in inventory, and owned by consumers, intangible products are often consumed at the point of sale or over time without physical ownership.

The inability to store or physically own these products creates a unique challenge for marketers, as they must focus on how to communicate the value of these offerings and build trust with consumers who are not able to see or touch the product before they make a purchasing decision. This aspect of intangibility also affects how consumers evaluate and choose these products, often leaning heavily on brand reputation and customer reviews.

While other options present some characteristics that can relate to different contexts of product marketing, they do not universally apply to all intangible products in the way that the inability to physically store or own them does.